If you use Salesforce and haven’t joined the Salesforce Success Community or been to a user group before, you should. In a nutshell, it’s a support network for the community, by the community. The community is more than just a simple forum with questions and answers. It’s absolutely a fantastic resource for your Salesforce education, but it goes way beyond that.
This community cares and genuinely looks after each other. Don’t believe me? Read Cheryl Feldman’s first user group experience. Listen to Sarah Deutsch on the power of Community podcast on the ButtonClick Admin™. Or check out the magical journey of our resident Wizard, Brian Kwong who will point you to yet more inspiration.
I also owe my thanks to many many people in the community. That’s a key word – community. The majority of my self-education came from the community. – Brian Kwong, aka Salesforce Wizard
No matter your role, level or location, if you work with Salesforce the community is available. The Success Community is the epicenter in the cloud. This is where you will find Answers your questions, a platform for your Ideas or a place for Collaboration. It’s also the home for most User Groups (for Developer Groups head here).
This week I had the pleasure taking road trip to Wilmington, NC to present at the local user group with my friend and fellow community member Phillip Southern, author of the blog philthecloud.com. We had a great conversation with those in attendance about the Salesforce Community at large and the MVP Program which is an subset of the community. We were invited to speak to the community about the community…AWESOME! We had a great group who were interactive and eager learn more about the benefits of participating in the community.
As we wrapped our session, an unexpected and thoughtful question was asked by the crowd, had we as presenters saw value in the conversation even though it was a requirement of the program? The answer to the first part of the question is we definitely enjoyed our time and easily saw the value. Any chance we have to encourage others to participate in the community is welcome. The fact that we had more of a conversation than a straight up push presentation where we did all the talking was all I needed to know the topic resonated. As for the second part of the question, it is actually not a requirement of the program. It’s an honor to collaborate with others in the community at events like this. For those who are remote employees like Phil and myself, it’s an opportunity to meet new people, learn and share. We do it because we love the community, both online and in person.
The following is a excerpt taken from the online community. It sums up the best of the community:
At a minimum, the community is a resource you can learn from, free of charge. At it’s best, the community is will improve your life as much personally as it does professionally.
Ready to join the fun? Go to https://success.salesforce.com/ to learn more and start your own road trip!